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cox and company customer support
cox and company customer support
 
     
 

Customer Support Services

At Cox & Company, we pride ourselves on world class aftermarket support and services for all our valued customers.

Our goal at Cox & Company is to set the industry standard for superior customer support and aftermarket services and exceed the demands and expectations of all our aerospace, transit and industrial customers. We continue to fully support every Cox product manufactured and delivered over the past five decades and every present day operator. Our customer support services include:

  • Engineering Design Consultation Services
  • Technical Field Engineering Support Services
  • Operational and Maintenance Training Seminars
  • Integrated Logistics Support and Technical Publications
  • In-Service Product Reliability and Maintainability Tracking
  • Airline and Business Aircraft Fleet Retrofit Programs
  • Supplemental Type Certificate (STC) Services

24-hour/365-day Airline Fleet AOG Support Services and Worldwide Spares Distribution/Stocking are provided by Cox & Company's exclusive aftermarket distributor, Seal Dynamics, Inc, at www.sealdynamics.com.

FAA/JAA Approved Factory Repair Station Services and Advance/Replacement Repair Product Exchange Services are provided directly by Cox & Company.

E-mail Inquires: support@coxandco.com

Direct Inquires:

Ray Bozek,
Marketing Manager
e-mail: rbozek@coxandco.com
phone 212-366-0228

Ada Nishe,
Customer Support Assistant Manager
e-mail: anishe@coxandco.com
phone 212-366-0204

Joe Declemente,
Contracts Manager
e-mail: jdeclem@coxandco.com
phone 212-366-0202

Gus Karalekas,
Customer Support Manager
e-mail: ckarale@coxandco.com
phone 212-366-0221

Diana Lopez,
Marketing Assistant
e-mail: dlopez@coxandco.com
phone 212-366-0217

Tom Ferguson,
Chief Technology Officer
e-mail: tferg@coxandco.com
phone 212-366-0251

Fax Inquiries: 212-366-0283

Technical Support Services
Our technical support services include engineering consultation services, field support services, STC services and technical publications.

 

 
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Cox & Company, Inc.
200 Varick Street, NY, NY 10014 212-366-0200 / fax 212-366-0222