Customer Support Services

At Cox & Company, we pride ourselves on world class aftermarket support and services for all our valued customers.

Our goal at Cox & Company is to set the industry standard for superior customer support and aftermarket services and exceed the demands and expectations of all our aerospace, transit and industrial customers. We continue to fully support every Cox product manufactured and delivered over the past five decades and every present day operator. Our customer support services include:

Engineering Design Consultation Services Technical Field Engineering Support Services Operational and Maintenance Training Seminars Integrated Logistics Support and Technical Publications In-Service Product Reliability and Maintainability Tracking Airline and Business Aircraft Fleet Retrofit Programs Supplemental Type Certificate (STC) Services

24-hour/365-day Airline Fleet AOG Support Services and Worldwide Spares Distribution/Stocking are provided by Cox & Company's exclusive aftermarket distributor, Seal Dynamics, Inc, at www.sealdynamics.com.

FAA/JAA Approved Factory Repair Station Services and Advance/Replacement Repair Product Exchange Services are provided directly by Cox & Company.

Transaero is our exclusive distributor for parts sold to U.S. and foreign military agencies. They offer 24/7 AOG Support Services, Electronic Data Interface, full document traceability, letters of credit and credit card payments. Transaero is IS0 9001:2000 certified, AS9120 approved with a resident DCAS inspector and dedicated Quality control management team.

E-mail Inquires: support@coxandco.com

Direct Inquires:

Technical Support Services
Our technical support services include engineering consultation services, field support services, STC services and technical publications.